Privacy Policy Selaride

This policy explains what personal data Selaride collects, how it is used, and the choices available to you.

Effective Date: 30/06/2026

Introduction

Welcome to Selaride (“Selaride”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Selaride mobile application, website, and related services.

1

Information We Collect

To provide a safe and seamless ride experience, we may collect the following:

Personal Information

  • Full name
  • Email address
  • Mobile phone number
  • Profile information
  • Payment information (processed securely through authorized payment providers)

Ride Information

  • Pickup and drop-off locations
  • Trip history
  • Ride preferences
  • Booking details

Location Information

With your permission, Selaride collects your device’s location to:

  • Match you with nearby drivers
  • Provide navigation and route optimization
  • Display real-time trip progress
  • Improve service quality

You may disable location access at any time, although some features may not function properly.

Device Information

  • Device model
  • Operating system
  • IP address
  • App version
  • Device identifiers
  • Diagnostic and crash reports
2

How We Use Your Information

We use your information to:

  • Process ride bookings
  • Connect passengers with drivers
  • Provide real-time trip tracking
  • Process payments
  • Send ride confirmations and service updates
  • Improve app performance and customer experience
  • Detect fraud and maintain platform security
  • Comply with applicable legal and regulatory requirements
3

Information Sharing

We only share your information when necessary, including with:

  • Assigned drivers to complete your trip
  • Payment service providers
  • Customer support providers
  • Technology partners supporting our platform
  • Government authorities when required by law
Important

We do not sell your personal information to third parties.

4

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

5

Data Retention

We retain your information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

6

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Update or correct your information
  • Request deletion of your account or personal data
  • Withdraw consent where applicable
  • Request information about how your data is processed

To exercise these rights, please contact us using the details below.

7

Cookies and Similar Technologies

Our website and application may use cookies and similar technologies to improve functionality, analyze usage, and enhance your experience.

8

Third-Party Services

Selaride may integrate with trusted third-party services, including payment gateways, mapping providers, analytics services, and notification platforms. These providers manage your information according to their own privacy policies.

9

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated Effective Date.

10

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

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